Billing
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6 Critical Questions to Ask When Choosing a Utility Billing Partner
Feb 12 • 3 min readBig utility billing companies buy up smaller ones and then treat customers like an afterthought: slow service, no response, surprise fees, and zero accountability. Use these six questions to vet providers who'll actually protect your revenue instead of tanking it with sloppy work.
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Why Private Equity Rollups Are Killing Utility Billing Service Quality
Jan 13 • 6 min readWhy should you care that private equity and VC are buying up small utility billing companies? Because they prioritize profits over service, leaving complex property owners with poor support, hidden costs, and inflexible contracts.
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What to Do About Utility Backbilling: A Guide for Multi-Family Property Managers
Nov 27, 2025 • 3 min readWhen utility providers bill for past consumption to "catch up" with estimated readings or meter errors, the amounts can be staggering. But there are checks on what the utilities are allowed to do, writes guest author and energy attorney, John McManus.
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Utility Billing for Complex Properties: Why Manual Methods Fall Short
Nov 20, 2025 • 2 min readDiscover why manual utility billing for complex properties is slow, risky, and outdated—and how the right system can cut billing time from 30 days to just one.
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The Hidden Costs of Relying on CAM Recovery
Sep 10, 2025 • 2 min read"Whatever the meters don't pick up, we'll get back in the CAM." We discuss the problems with this popular theory and how it increases, rather than recovers, utility costs.
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The Top 5 (Non-weather) Reasons for Fluctuating Utility Costs
Jun 21, 2024 • 5 min readTrying to decode your fluctuating utility costs? Check out our guide to the top five non-weather reasons your bills might be throwing you curveballs.
