Retail

How to Stop Utility Cost Leakage and Boost Net Operating Income in Retail Properties

Retail CAM recovery often underbills utilities, quietly shrinking NOI and billing tenants inaccurately. Submetering and direct bill-back reduce CAM $/SF, improve leasing optics, and unlock scalable recurring revenue while charging tenants fairly for their usage.

6 Critical Questions to Ask When Choosing a Utility Billing Partner

Big utility billing companies buy up smaller ones and then treat customers like an afterthought: slow service, no response, surprise fees, and zero accountability. Use these six questions to vet providers who'll actually protect your revenue instead of tanking it with sloppy work.

Why Private Equity Rollups Are Killing Utility Billing Service Quality

Why should you care that private equity and VC are buying up small utility billing companies? Because they prioritize profits over service, leaving complex property owners with poor support, hidden costs, and inflexible contracts.

Iconic Structures and Their Bizarre Backstories

History is full of architectural and engineering wonders, as well as their share of blunders. Enjoy these short tales of some of the craziest property histories we know.

How to Be in Compliance and Win: Turning Building Mandates Into Revenue Opportunities

Building upgrades shouldn't be treated as isolated projects. By aligning compliance requirements (LL97, ASHRAE 90.1) with MEP improvements, submetering, and decarbonization incentives, you can reduce costs, generate revenue, and turn mandates into competitive advantages.

What to Do About Utility Backbilling: A Guide for Multi-Family Property Managers

When utility providers bill for past consumption to "catch up" with estimated readings or meter errors, the amounts can be staggering. But there are checks on what the utilities are allowed to do, writes guest author and energy attorney, John McManus.

Utility Billing for Complex Properties: Why Manual Methods Fall Short

Discover why manual utility billing for complex properties is slow, risky, and outdated—and how the right system can cut billing time from 30 days to just one.

How Reference Testing Saves You Money

Meters drift. Connections loosen. Your billing data quietly goes sideways—and nobody notices until the problem gets truly painful. Reference testing catches the problem early, pays for itself fast, and saves you from awkward conversations with tenants.

Nightmare on Submeter Street

Submetering nightmares come on Elm Street, Wall Street, and even under the street. Whether it's meters measuring the wrong spaces or providers who never actually review the data, this is our list of "Halloween horrors."

The Hidden Costs of Relying on CAM Recovery

"Whatever the meters don't pick up, we'll get back in the CAM." We discuss the problems with this popular theory and how it increases, rather than recovers, utility costs.

Beyond the Illusion: How to Protect Your Facility from Disappearing Support

Service used to be a proud offering from equipment manufacturers. Today, you're lucky if you can get anyone to answer the phone. Now what?

Avoid These Submetering Contract Terms

We reveal 15 sneaky submetering contract terms that dump all the risk on you, lock you in for decades, and let vendors off the hook – while they profit.

How kW and kWh Affect the Cost of Commercial Electricity

Both kW and kWh impact your monthly commercial electric bill, but they're not interchangeable. Here’s a breakdown of what these terms mean and how they affect your electricity charges.

What Property Managers Need to Know About CTs & Tenant Billing

Are your utility bills off but your meters fine? Learn how current transformers could silently be messing up your billing amounts.

How to Avoid Common Mistakes in Submetering Applications

Applying to submeter can be a quagmire. Attorney John McManus explains how to move through the process without sinking in regulatory... muck.

Why Temperature Alerts Matter

Tenants leave windows open even in the winter. Temperature alert systems are a property manager's best friend, saving pipes, property, and pooches.

Submetering Q&A

Sometimes you want to build a clock, and sometimes you just want to know the time. Here are quick, clear answers to the submetering questions we hear the most.

The Top 5 (Non-weather) Reasons for Fluctuating Utility Costs

Trying to decode your fluctuating utility costs? Check out our guide to the top five non-weather reasons your bills might be throwing you curveballs.

Ways Shopping Mall Owners Can Save Energy

Looking for a way to cut energy costs and energy consumption of shopping malls? Here's everything you need to know about how to save energy in a shopping mall.

State-of-the-Art Submetering System for Union Station

Building on the existing submetering infrastructure in place, utiliVisor updated Union Station to the latest in submetering solutions with real-time data.

A Case Study on Load Management at Time Warner

Time Warner Center is a two million square foot mixed-use skyscraper which was developed by the Related Companies in 2003 and Managed by Related Management thereafter. The facility has foot traffic of approximately 5,700 people per day for entertainment, luxury condominiums, retail shops, hotel and commercial office space.