SMS Privacy Policy

Last updated: April 7, 2026

This SMS Privacy Policy describes utiliVisor’s policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this SMS Privacy Policy.

INTERPRETATION AND DEFINITIONS

Interpretation

Capitalized words have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this SMS Privacy Policy:

  • You means the individual receiving our Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Utilities Programs and Metering II, DBA utiliVisor, Inc., 135 W. 36th Street New York, New York 10018.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Account means a unique account created for You to access Our Service or parts of Our Service.
  • Service refers to sending text messages.
  • Country refers to New York, United States
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Device means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the content of any reply messages).

SMS COMMUNICATIONS

 

Use of SMS Communications

We may use Personal Data to contact You by SMS regarding updates or informative communications related to a proposal you requested from us.


Message Frequency and Data Rates

By providing us with your mobile number, you consent to receive text messages and notifications from us for informational and promotional purposes. Message frequency may vary based on Your requests and Your project's requirements. Standard message and data rates may apply, depending on your mobile service provider and plan. 

You may opt out of SMS messaging by replying STOP at any time. To receive help on SMS, reply HELP at any time.

 

Data Sharing

We may use SMS Service Providers to manage and send SMS messages to You. No personal information will be shared with third parties/affiliates. We do not sell personal information. 

 

Related Privacy Policies

We use Ontraport as our SMS Service Provider. Links to its privacy policies are here: https://ontraport.com/legal

COLLECTION AND RETENTION OF YOUR PERSONAL DATA

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • First name
  • Email address
  • SMS number

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as inbound responses to our SMS reminders to sign Your proposal.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

  • Business Transactions
    • If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
  • Law enforcement
    • Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

DETAILED INFORMATION ON THE PROCESSING OF YOUR PERSONAL DATA

Our SMS Service Provider has access to Your Personal Data only to perform its tasks on Our behalf and is obligated not to disclose or use it for any other purpose.

​​​​​​​CHANGES TO THIS SMS PRIVACY POLICY

We may update our SMS Privacy Policy from time to time. We will notify You of any changes by posting the new SMS Privacy Policy on this page.

You are advised to review this SMS Privacy Policy periodically for any changes. Changes to this SMS Privacy Policy are effective when they are posted on this page.

CONTACT US

If you have any questions about this SMS Privacy Policy, You can contact us:

  •      By phone number: 212.260.4800
  •      By mail: 135 W. 36th Street New York, New York 10018