Submetering for residential buildings
Get fast, verifiably accurate submetering and tenant billing services
Maximize your utility recovery with expert help from the go-to experts in metering and billing.
Multiple tenants + multiple utilities = multiple places to lose money
If your HVAC costs aren't allocated correctly, too much falls into your common area costs. Straighten out your utility expenses, no matter how complex your data, with help from expert systems engineers and billing analysts.
Integrate complex data sources
Generate bills easily
Bill accurately
Eliminate complaints
Why choose utiliVisor?
utiliVisor is the only service-first submetering company that features an Operations Center powered by 40 years of experience, with experts in operations engineering, metering & controls software, meter reading & servicing, and billing.
Equipment and systems we monitor: Boilers, chillers, cooling towers, switchgear, cogen, pumps, AHUs, VRF, VFD, heat exchangers.
Comprehensive data analysis
Put doubts to rest
Billing many tenants for multiple utilities is detailed work. And if you get it wrong, you hear about it. Be sure of your numbers by partnering with billing experts who know HVAC.
Dedicated service
Bill and recoup expenses quickly
Submetering without responsive service is about as useful as a preschooler on a plumbing project. Get clear and accurate billing packages quickly from an expert billing analyst dedicated to your account.
Real answers, real fast
Problem-solve with a team
Tired of trying to wring answers from machines? Ask your question to an actual expert – one who's already familiar with your property and its performance history. The quality of our service is a big reason why we've been around for 45 years.
(About frustrations with billing before engaging utiliVisor) We would punch in numbers and expect it to generate a bill-back number at the end of the spreadsheet, but everything in between was a little bit beyond our technical experience and knowledge. The calculations were so complicated and all tied to each other throughout the spreadsheet, that it was very difficult to... if there was an error or if a tenant number at the end of the spreadsheet didn't make sense – the prior numbers – it wasn't easy for us to back into how we got to that error.
We've really enjoyed working with utiliVisor. It's been a super easy process and they were able to... this probably isn't the right terminology but kind of dumb things down for us and speak to us in layman's terms to make it easy for us to understand the complexity of these billings and calculations.
Having all of that data from the tenant side in one selective place allows us more time to be able to review the actual utility bills and how that those financials affect the base building utility bills, right because they net each other. So from my perspective, [working with utiliVisor] just makes the financial monthly process a lot smoother.
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They're coming in soon to make sure that the meters are metering what they're supposed to do and they're accurate. And we share that with the tenant. And that gives them their confidence that their invoices will be correct.
You can go low and just hire a meter reader to come in and read the meters. But you need a program - one with software and people that can look at the data before they send it to you. You need someone to let you know if things are out of line - that a space should be using more or less of a utility. utiliVisor gives us monthly information that we can use to capture utility costs, before it becomes a common area or a lost cause rate to the owner. Properties need to be profitable. That’s my goal as a manager. I have to protect my owners’ assets. And money is the number one asset. Anytime I can, I prevent them from losing money or paying money by allocating costs to where they belong.
Services we include:
All utiliVisor customers get access to our tools (apps and web app platform), through which you can see, graph, compare, and export your data.
Got a question? We want to know about it.
Every utiliVisor customer is supported by a dedicated billing analyst as well as systems engineers, meter reading experts and meter technicians, so you can get quick, understandable answers to any submetering or billing question.
Every billing package is summarized in a monthly cover letter, where your analyst will discuss any unusual findings or exceptions, such as changes to the billing period, utility rate changes, data explained by unusual weather, or faulty meters.
We incorporate your lease terms into our billing processes and send you the right charges for each tenant on your roster.
See all the building utility consumption information in one place in your monthly recap report, so you know immediately if tenant behavior has changed.
Get a cost breakdown by square foot for each tenant every month, so you can compare tenant behavior and easily spot anomalies.
For example, your watts per square foot report shows where electricity consumption is the highest and the lowest – to help you identify behavior patterns and spot efficiency opportunities.
Nulls, zeroes, repeats, and MIAs – meters and data communication networks fail all the time. Our engineers analyze the data available and provide mathematically sound values to fill gaps or rectify flawed data.
We work with all major meter brands and accounting/ESG platforms, so you can always import your data into other analytical programs.
Related case studies
Designed utility allocation system for electric, water and HVAC costs at mixed use property
Identified inaccuracies in both residential unit metering & multi stakeholder cost allocations. Implemented non-proprietary system for streamlined billing.
Manually read residential proprietary/aged meters & identified inaccuracies with high-revenue recovery opportunities.
Implemented non-proprietary system for streamlined billing of 588 residential units. Identified savings of >$2.7 million in monitoring of tenant electric & HVAC plant operations.
Designed submetering system and methodology for streamlined utility cost allocation at mixed use property.
Simplify your submetering workload
Quality submetering has never been easier or had more potential to improve your bottom line. Leverage the know-how of submetering experts and get back to managing your property, not your spreadsheets.